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Privacy Notice

Castle Tech Privacy Policy

Castle Technology (or Castle Tech) regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Castle Tech users, and conforms to Internet privacy standards.
If you have questions or concerns regarding this statement, you should first contact Castle Tech directly either by phone/email/website contact form.

Collection of Information
In order to use the Castle Tech website, we may require information from you in order to
provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales,
support and accounts, including Email.
Any information collected by Castle Tech is collected via correspondence from you or
your company. This may be via the telephone, Email, mail, fax or directly through our

Use of Collection Information
Any details collected from Castle Tech customers is required in order to provide you
with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our
staff development.

Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive
information (such as credit card numbers) on our website, we encrypt that information
using secure socket layer technology (SSL). When Credit Card details are collected, we
simply pass them on in order to be processed as required. We never permanently store
complete Credit Card details.
We follow generally accepted industry standards to protect the personal information
submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, please contact us by email, phone or by the website contact us form.

Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service,
you may correct, update, delete or deactivate it by emailing us or phoning us

Product/Service Orders
If you purchase a product or service from us, we may request certain personally
identifiable information from you. You may be required to provide contact information
(such as name, Email, and postal address) and financial information (such as credit
card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble
processing an order, we will use this information to contact you.

Castle Tech uses personally identifiable information for essential communications, such
as Emails, accounts information, and critical service details. We may also use this
information for other purposes, including some promotional Emails. If at any time a
customer wishes not to receive such correspondence, they can request to be removed
from any mailing lists by emailing us at
You will be notified when your personal information is collected by any third party that is
not our agent/service provider, so you can make an informed choice as to whether or
not to share your information with that party.

Third Parties
Castle Tech may at its discretion use other third parties to provide essential services on
our site or for our business processes. We may share your details as necessary for the
third party to provide that service.
These third parties are prohibited from using your personally identifiable information for
any other purpose.
Castle Tech does not share any information with third parties for any unknown or
unrelated uses.

We reserve the right to disclose your personally identifiable information as required by
law and when we believe that disclosure is necessary to protect our rights and/or
comply with a judicial proceeding, court order, or legal process served on our Website.

Links on the Castle Tech site to external entities are not covered within this policy. The
terms and conditions set out in this privacy statement only cover the domain name of

Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy
statement, the homepage, and other places we deem appropriate so that you are aware
of what information we collect, how we use it, and under what circumstances, if any, we
disclose it. We reserve the right to modify this privacy statement at any time, so please
review it frequently. If we make material changes to this
policy, we will notify you here, by Email, or by means of a notice on our homepage.

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